NEXT GENERATION DELIVERY VEHICLE

Service Manuals

PERFORM LIKE NO OTHER

SERVICE MANUALS OVERVIEW

TECHNICAL MANUALS

Explore our comprehensive guides for servicing the Next Generation Delivery Vehicle (NGDV). This detailed documentation includes diagnostic troubleshooting tips and complete instructions for removal, repair, installation, and maintenance of the vehicle. Equip yourself with all the necessary information to keep your NGDV running smoothly.

Operator MANUALS

View our informative booklet that details the systems, features, and controls of the Next Generation Delivery Vehicle. This guide provides a thorough overview to help you understand and utilize all aspects of your NGDV effectively.

EMERGENCY RESPONSE GUIDE

Access our specialized guide for first responders, offering a detailed structural breakdown of the NGDV. This resource is designed to help emergency personnel navigate the vehicle safely and efficiently during critical situations.

NGDV

DOCUMENTS AND MANUALS

Access our specialized guide for first responders, offering a detailed structural breakdown of the vehicle. This resource is designed to help emergency personnel navigate the vehicle safely and efficiently during critical situations.

This parts catalog lists and illustrates the parts used on your Oshkosh vehicle, along with part numbers and required quantities.

This manual describes and directs repair procedures specified for the BEV vehicle. Critical health and safety precautions are included. Anyone who deviates from these instructions risks compromising personal safety or vehicle integrity.

This manual describes and directs repair procedures specified for the ICE vehicle. Critical health and safety precautions are included. Anyone who deviates from these instructions risks compromising personal safety or vehicle integrity.

Customer Notifications

Number: NGDVTB0009

Safety and Warning labels in the cab are peeling. A change to remove the texture on the panels, where these labels adhere, will be made in mid-2026, so this is a permanent fix option until that time.

Number: NGDVTB0008

BEV vehicles may exhibit an occasional no-start condition due to a BMS module communication/initialization issue. If this condition is present the vehicle will fail to activate the high voltage system when the start button is pressed.

Number: NGDVTB006

A new version of the Oshkosh Diagnostic tool, 2.5.0, will be released on Thursday, November 13,, 2025. This will contain new and modified functionality. This bulletin is to make users aware of these changes and new functionality.

Number: NGDVTB0005

Procedures for how to operate the Head Unit and how to troubleshoot common issues.

Number: NGDVTB0004

There are several air and dust access points on the vehicle that contribute to excessive airborne dust in the cabin while operating the vehicle. These changes are intended to mitigate dust ingress to the greatest extent possible while design changes to the NGDV are implemented to offer are more permanent and automatic solution.

Tape was not fully sealed and connected to the unibody due to excess tape application, causing it to be easily peeled away, allowing dust and water to potentially bypass into the vehicle.

Number: NGDVTB0001

This bulletin addresses the process for taking vehicles out of Transport Mode upon delivery.

Number: NGDVTB0003

When an NGDV is not equipped with an MDD (Mobile Delivery Device) and the low voltage (12V) battery is disconnected; the time and date of the vehicle needs to be reset manually using the controls on the steering wheel and prompts on the Instrument Panel Cluster.

Number: NGDVTB002

In order to utilize the Oshkosh Diagnostic Tool (OKDT) in locations where internet connectivity is limited or unavailable it may be necessary to pre-configure OKDT to work in the offline mode allowing a technician to perform the majority of diagnostic capabilities without internet connectivity.

TERMS & CONDITION OF SALE THE FOLLOWING TERMS OF SALE APPLY OSKHOSH DIAGNOSTIC (OKDT) SOFTWARE LICENSES (HEREIN REFERRED TO AS THE PRODUCT OR SOFTWARE LICENSE).

  1. UNLESS OTHERWISE AGREED, BUYER IS OBLIGATED TO MAKE PAYMENTS TO SELLER OR ITS ASSIGNEE IN FULL WITHIN THE PAYMENT TERMS OF THE INVOICE. PAYMENTS SHALL BE ABSOLUTE AND UNCONDITIONAL AND SHALL CONTINUE UNMODIFIED DESPITE: (A) ANY LOSS, DAMAGE OR OTHER INTERRUPTION IN THE USE OF THE SOFTWARE LICENSES; OR (B) ANY DISPUTE, CLAIM, COUNTERCLAIM, DEFENSE OR OTHER RIGHT WHICH BUYER MAY HAVE TO ASSERT AGAINST SELLER.
  2. ALL SALES OF LICENSES TO THE PRODUCT ARE FINAL AND NO REFUNDS WILL BE PROVIDED IN ANY CIRCUMSTANCES.
  3. BUYER SHALL BE DEEMED TO HAVE ACCEPTED SOFTWARE LICENSE UPON SELLER’S DELIVERY.
  4. SELLER IS NOT RESPONSIBLE FOR PERFORMANCE OF SOFTWARE LICENSE IN CONJUNCTION WITH ANY HOST PLATFORM, OR ANY IMPACT ON EXISTING HARDWARE OR SOFTWARE.
  5. SELLER SHALL NOT BE LIABLE FOR ANY FAILURE OR DELAY IN DELIVERING SOFTWARE LICENSE, OR FOR ANY FAILURE TO PERFORM ANY PROVISION HEREOF, RESULTING FROM FIRE, FLOOD OR OTHER CASUALTY, RIOT, STRIKE OR OTHER LABOR DIFFICULTY, GOVERNMENTAL LEGISLATION OR OTHER RESTRICTION, OR ANY OTHER CAUSE BEYOND SELLER’S CONTROL.
  6. NEITHER THIS AGREEMENT NOR ANY RIGHTS GRANTED HEREUNDER, IN WHOLE OR IN PART SHALL BE ASSIGNABLE OR OTHERWISE TRANSFERRABLE BY YOU. NOTHING IN THIS AGREEMENT GRANTS TO YOU THE RIGHT TO ASSIGN, SELL, LEASE, LOAN OR OTHERWISE TRANSFER PRODUCT IN WHOLE OR IN PART TO A THIRD PARTY.
  7. YOU AGREE TO THE CURRENT TERMS OF THE PRODUCT’S END USER LICENSE AGREEMENT, INCORPORATED HEREIN BY REFERENCE. COPIES OF THE CURRENT END USER LICENSE AGREEMENT ARE PUBLISHED TO THE OKDT (OKDT) SOFTWARE WEBSITE.
  8. IN THE EVENT BUYER BREACHES THIS AGREEMENT, SELLER HAS ALL THE REMEDIES AVAILABLE TO A SELLER UNDER APPLICABLE LAW, INCLUDING REVOCATION OF THE SOFTWARE LICENSE(S), AND MAY PURSUE ANY OTHER REMEDY AVAILABLE AT LAW OR IN EQUITY. IF BUYER SHALL DEFAULT IN THE PAYMENT OF ANY SUM BY THE DUE DATE HEREUNDER TO SELLER AND SUCH DEFAULT FOR MORE THAN ONE DAY AFTER SELLER HAS DEMANDED PAYMENT THEREOF, OR BUYER SHALL FAIL OR REFUSE TO PERFORM ANY OTHER PROVISION HEREOF OR CONTRAVENE ITS OBLIGATIONS HEREUNDER, OR SHALL BE INSOLVENT OR FILE AN ASSIGNMENT OR SUFFER TO BE FILED AGAINST IT UNDER ANY BANKRUPTCY OR INSOLVENCY LAW OR MAKE AN ASSIGNMENT (VOLUNTARY OR INVOLUNTARY) FOR THE BENEFIT OF CREDITORS OR SUFFER THE APPOINTMENT OF ANY TRUSTEE OR RECEIVER FOR ALL OR ANY PART OF ITS BUSINESS OR ASSETS, THEN IN SUCH EVENT, SELLER MAY TERMINATE THIS AGREEMENT AND REVOKE ANY OR ALL SOFTWARE LICENSES WITHOUT LEGAL PROCESS. BUYER HEREBY RELIEVES SELLER FROM ALL LIABILITY FOR DAMAGES RESULTING FROM REVOCATION SHOULD LEGAL PROCEEDINGS BE INSTITUTED BY SELLER OR THIRD PARTIES TO RECOVER ANY AMOUNTS DUE HEREUNDER OR TO TAKE POSSESSION OF THE EQUIPMENT AND SOFTWARE, BUYER SHALL PAY ALL COLLECTION AND LEGAL EXPENSES (INCLUDING COURT COSTS AND REASONABLE LEGAL FEES). SELLER’S RIGHTS SHALL BE CUMULATIVE AND ACTION ON ONE RIGHT SHALL NOT BE DEEMED TO CONSTITUTE AN ELECTION OR WAIVER OF THE OTHER RIGHTS TO WHICH SELLER MAY BE ENTITLED.